FREQUENTLY ASKED QUESTIONS - SERVICED AND MANAGED OFFICES

What are serviced offices?

Serviced offices are generally fully furnished plug-and-play offices. Most serviced offices include utilities (electricity, water, heating), cleaning, service charges, buildings insurance and maintenance costs at an all inclusive cost.

They offer ready-made offices often fully equipped with furniture, telephone lines, internet access, reception and kitchen facilities. Personnel are usually on hand to provide building and infrastructure support.

Serviced offices offer great flexibility - you can move into serviced offices within days if not hours, and you can usually easily increase or reduce the amount of office space you need according to your company's needs. Contracts are typically offered from periods of just one month upwards.

Business start ups and companies with limited trading histories will benefit from a serviced office over a conventional lease due to the flexibility of tenure, ease of move, minimal capital outlay, minimal rental deposits and limited need for directors/bank guarantees. Corporate and larger companies will benefit form a serviced office solution when the need for project, overflow and swing space is needed. Click here to search for serviced office space

What are Managed offices?

Managed office space offers companies the flexibility of a serviced office but the scalability of a conventional lease. Key benefits include the flexibility of term, anything from 1 year to 5 years+, own use of furniture, telephone system and Telco provider. Speed of tenancy is also key to many companies utilising managed office space, often companies can sign a lease/licence and be occupying space within a month. Some managed office space operators will offer onsite meeting rooms, videoconferencing and other business services; services that a conventional office space lease wouldn't offer.

Click here to search for managed office deals

What are All inclusive Offices?

These office premises, tend to be multi let, office buildings, ranging from the very basic office rooms or suites for a couple of people, up to high quality office solutions within larger buildings. Often such deals are provided when a larger occupier is looking to sub let some unwanted space within their building, or an owner wishes to rent out the property to multiple tenants on a short term flexible deals. Lease terms tend to range from 6 months to 3 years, and often multiple break clauses can be added to the lease or licence agreement to allow for increased flexibility. The quoted price is of an all inclusive nature and often includes rent, rates, service charge as well as some utilities, what is included in the quoted all inclusive price often varies dependant upon the building type, ownership and quality of the product being offered.

This could be an ideal alternative to managed office space, and is often seen as next step on the ladder to taking fully conventional office space. Normally it is the tenants responsibility, for the upkeep of their office suit as well as the sourcing of furniture, IT and Telecoms etc.

Click here to search for all inclusive office deals

What is a workstation?

A workstation is the amount of space typically allocated to one person. Although this will vary from one serviced office to another, the standard space for one workstation is approximately 75 square feet or 7 square metres. A single workstation usually includes a desk, chair and telephone; workstations can often be arranged according to your needs and preferences so you can have the optimal set-up for efficiency and productivity.

How much do serviced offices cost?

Serviced offices are usually quoted per person or workstation per month,. The prices listed on the SCP Commercial website are indicative and tend to be negotiable.

Some prices are not displayed due to the operator's discretion. However, once you submit your details, we will ensure you receive pricing details shortly.

Do I need to provide my own computers in serviced offices?

Although some computer equipment may be available to rent directly from the serviced office provider, supply of the equipment you require cannot be guaranteed, especially when dealing with larger quantities. Bringing your own equipment gives you the greatest flexibility in ensuring you have the technology that best matches your requirements.

Do all serviced offices have broadband internet?

It is standard that serviced office providers offer broadband internet access, though this is usually chargeable in addition to the monthly rent. Most business centres provide a variety of broadband packages, ranging from ultra high-speed connections to more standard internet packages.

Do serviced offices have IT technical support?

Serviced offices are generally laid-out and equipped so that technology issues are simple and straightforward to resolve, with very little technical know-how. However, if you do require technical support, most business centres offer on-site help both when you set up the office and for the duration of your occupancy.

How much do telephone calls cost?

This will vary from operator to operator, but usually serviced office providers offer packages to suit a wide range of companies, from those needing to make high volumes of national and/or international calls, to those making minimal use of telephony. If this is an important issue for your company, please mention this to your consultant and we will take this into consideration when finding your office space solution.

Do I need to provide my own computers in Managed offices?



Generally Yes! although some computer equipment may be available to rent directly from the office provider, supply of the equipment you require cannot be guaranteed, especially when dealing with larger quantities. Bringing your own equipment gives you the greatest flexibility in ensuring you have the technology that best matches your requirements.

Do all Managed offices have broadband internet?

Managed office providers often offer broadband internet access, however some will also allow you to establish your own service with your own chosen supplier,. Managed centres provide a variety of options and each individual centre or operator will generally help and assist you to find the right solution for your business.

Do Managed offices have IT technical support?

Managed offices are generally laid-out and equipped so that technology issues are simple and straightforward to resolve, with very little technical know-how. However, this depends on the level of service you require from your managed solution, should for instance you elect to have a direct agreement with an internet supplier, rather than use the available service at the centre, then you will be responsible for this service. Again all managed centres off differing levels of service, and it would be your responsibility to discuss these matters in detail before committing to the property.

How much do telephone calls cost in Managed offices?

This will vary from operator to operator, but usually the managed office providers offer packages to suit a wide range of companies, from those needing to make high volumes of national and/or international calls, to those making minimal use of telephony. If this is an important issue for your company, please mention this to your consultant and we will take this into consideration when finding your office space solution.

In addition some Managed office providers, allow each tenant to install separate dedicated telecoms equipment for their own personal use, this can allow for greater flexibility when negotiating directly with telecoms suppliers in relation to dedicated switchboard facilities and call charges.